There is no right of withdrawal for handmade jewelry that is custom-made.

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Generally, there is a 14-day right of withdrawal (unless it is a custom-made/special order product).

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Return shipping costs are the responsibility of the buyer.

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Address information must be written clearly and accurately.

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The product price must be paid online during the ordering process.

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Important Information

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At Desigualdad Design, each product is handcrafted with care and attention.

Therefore, slight variations in color, shape, or texture may occur — making each piece unique.

Before completing your order, please carefully review the product descriptions, measurements, and shipping details.

Please note the following:

Delivery times are estimates and may vary depending on your location, customs procedures, or shipping companies.
We are not responsible for delays caused by incomplete or incorrect address information entered during the order.
Customs duties or import fees that may occur on international orders are the responsibility of the customer.
Due to the nature of handmade products, minor imperfections or differences are part of the design and are not considered defects.

We are always happy to help. If you have any questions before placing an order, please contact us.

Thank you for supporting handmade designs ✨

Desigualdad Design